1. What Is Your Return Policy?

All packages returned to us by the carrier will incur a 20% restocking fee in addition to but not limited to the original shipping charges.

Additional shipping and address corrections may apply.

2. What is your policy regarding substitutions and returns?

We do reserve the right to make substitutions and do find the need too at various times throughout the year.

Also, not all packaging may look identical to the products photographed as designer packaging does change quite frequently. With this in mind please be aware that a substitution or variance in flavor or packaging does not justify an item being returned at our expense.

If for any reason other than damages or errors on the part of Danica's Gift Baskets, you want to return a gift, you may do so at your own expense plus an additional 20% restocking fee.

If Danica's Gift Baskets has committed an error or a gift is damaged Danica's Gift Baskets will retrieve the gift and refund it in full or re-ship it. No additional discounts will be offered.

3. If my gift basket is damaged, how quickly do I have to report it?

All damage claims must be filed in writing via email within 2 business days of the gift being received. NO exceptions.

If for any reason the recipient or purchaser is unhappy with a gift they may certainly return it.

1. If the gift is simply not wanted, or the customer is not satisfied they may ship it back to the return address at their own expense and receive a partial and in some cases a full refund. The refund is based on the gifts perishability and condition upon being returned. The gift must be unopened and untampered with.

2. If the gift is damaged: We will call tag the original gift and either ship a new one or refund the gift in full.

However if we can not call tag the gift no refund or credit will be offered. Retrieving the gift is the only way we have of verifying the damages and placing a claim with UPS.